In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), BAROKAH JEWELS informs website users about its personal data protection policy.
1. DATA CONTROLLER
Identity: LADY GALA CORPORATION SL (BAROKAH JEWELS trademark)
CIF: B88360581
Address: Calle de Argensola 2, floor 4 office 44 28004 Madrid, Spain
Telephone: 912601978
Website: www.barokahjewels.com
2. PURPOSE OF DATA PROCESSING
BAROKAH JEWELS processes the information provided to us by interested parties for the following purposes:
2.1. Order and sales management
- Processing of orders placed through the website
- Payment and billing management
- Preparation and shipping of products
- Communications related to your order (confirmations, tracking, deliveries)
Legal basis: Execution of a sales contract
2.2. Customer Service
- Response to queries, complaints and requests
- Management of changes, returns and guarantees
- Technical assistance
Legal basis: Execution of contract and legal obligation
2.3. Marketing and commercial communications
- Sending newsletters with news, offers, and promotions
- Information about new products and collections
- Invitations to special events
Legal basis: Explicit user consent (can be withdrawn at any time)
2.4. Service improvement
- Analysis of navigation and behavior on the website
- Improved user experience
- Internal market studies
Legal basis: Legitimate interest
2.5. Social networks
- Social media presence management (Instagram, Facebook, TikTok, Pinterest)
- Interaction with followers
- Publication of user-generated content (with prior consent)
Legal basis: Consent and/or legitimate interest
2.6. Compliance with legal obligations
- Accounting, tax and commercial obligations
- Attention to requirements from competent authorities
Legal basis: Legal obligation
3. PERSONAL DATA WE COLLECT
Depending on your interaction with us, we may collect:
3.1. Registration and purchase data
- Name and surname
- Email address
- Postal address (shipping and billing)
- Contact telephone number
- Payment details (processed by external secure gateway)
3.2. Browsing data
- IP address
- Browser type
- Pages visited
- Length of stay
- Origin of the visit
- Cookies (see specific section below)
3.3. Data provided voluntarily
- Comments on contact forms
- Messages on social networks
- Product reviews and ratings
- Images submitted for publication
We do not collect specially protected data (racial origin, political opinions, religion, health, sexual orientation, etc.)
4. DATA RETENTION
Conservation criteria:
- Customer data: These will be retained for the time necessary to fulfill the purpose of the processing and subsequently for the legally established periods (tax obligations: 6 years; contractual liability: 5 years).
- Newsletter data: They will be kept until the user requests to unsubscribe.
- Browsing data: According to the periods indicated in the cookie policy
- Query data: They will be deleted when they are no longer necessary for the purpose for which they were collected.
Once the deadlines have been met, the data will be securely deleted or anonymized.
5. RECIPIENTS OF THE DATA
Your personal data may be shared with:
5.1. Service providers:
- E-commerce platform: Shopify Inc. (web hosting)
- Payment gateway: Banco Santander (payment processing)
- Email service: Klaviyo
- Courier companies: MRW
- Analytics services: Google Analytics (web traffic analysis)
All of these providers act as data processors and have signed data protection agreements.
5.2. Legal obligations:
Your data may be communicated to:
- Public administrations (Tax Agency, etc.)
- State Security Forces and Corps
- Judicial authorities
(When there is a legal obligation to do so.)
5.3. We do not share data with third parties for commercial purposes.
6. INTERNATIONAL TRANSFERS
Some of our suppliers may be located outside the European Economic Area (EEA).
In these cases, we guarantee that transfers are carried out with the appropriate safeguards:
- Shopify: Located in Canada, a country with an adequacy decision from the European Commission
- Google Analytics: Standard contractual clauses approved by the EU
7. USER RIGHTS
At any time you may exercise the following rights:
Right of access
Know what personal data we have about you.
Right of rectification
Correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”)
Request the deletion of your data when it is no longer necessary.
Right to object
Oppose the processing of your data for specific purposes.
Right to restriction of processing
Request that we limit the use of your data in certain circumstances.
Right to portability
Receive your data in a structured format and transmit it to another controller.
Right to withdraw consent
Withdraw the consent granted at any time (without retroactive effect).
Right not to be subject to automated decisions
Not to be subject to decisions based solely on automated processing.
How to exercise your rights:
You can exercise your rights by sending an email to:
Include:
- Photocopy of DNI/NIE or identification document
- Specific request
- Address for notifications
Response time: Maximum 1 month from receipt of the request (extendable by 2 more months in complex cases).
Complaint to the Supervisory Authority:
If you feel that your rights have not been properly addressed, you can file a complaint with:
Spanish Data Protection Agency (AEPD)
C/ Jorge Juan, 6, 28001 Madrid
8. SECURITY MEASURES
BAROKAH JEWELS has adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, processing, or unauthorized access:
✓ SSL/TLS encryption for all web communications
✓ Certified secure payment gateways
✓ Restricted access to personal data
✓ Regular backups
✓ Staff training in data protection
✓ Periodic security audits
9. MINORS
This website is not directed at minors under the age of 18. We do not intentionally collect data from minors. If a minor has provided data without parental consent, parents or guardians should contact info@barokahjewels.com to have it removed.
10. LINKS TO THIRD PARTIES
Our website may contain links to third-party websites (social media, payment methods, etc.). BAROKAH JEWELS is not responsible for the privacy policies of these sites. We recommend that you read their policies before providing any information.
11. POLICY UPDATE
BAROKAH JEWELS reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretation changes by the AEPD.
In the event of substantial changes, users will be informed via the website and/or by email.
COOKIE POLICY
WHAT ARE COOKIES?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device and remember information about your visit.
COOKIES WE USE
1. TECHNICAL AND NECESSARY COOKIES (Do not require consent)
These cookies are essential for the website to function:
|Cookie |Purpose |Duration |Supplier|
|---------------------|-----------------------------------|-------------|------------|
`_shopify_session` |Maintain user session |Session |Shopify
`cart` |Remember products in the cart |2 weeks |Shopify `secure_customer_sig` |Registered User Authentication|20 years |Shopify
`storefront_digest` |Security and authentication |2 years |Shopify
`_cmp_a` |Cookie Banner Preferences |1 year |Shopify
You cannot disable these cookies without affecting the functioning of the site.
2. ANALYTICAL COOKIES (Require consent)
They help us understand how visitors interact with the website:
Cookie. |Purpose |Duration. |Supplier
|------|---------------------------------|----------|----------------------|
`_ga` |Distinguish users |2 years |Google Analytics
`_gid`|Distinguish users |24 hours |Google Analytics
`_gat`|Limit request rate. |1 minute. |Google Analytics
You can disable them without affecting the functionality of the site.
More info about Google Analytics
3. ADVERTISING AND MARKETING COOKIES (Require consent)
They are used to display relevant advertising:
Cookie |Purpose |Duration|Supplier|
|-------------------|---------------------------------|-------------|-------------|
`_fbp` |Facebook Ads Tracking. |3 months |Facebook
`fr` |Facebook Advertising | 3 months |Facebook
Google Ads cookies | Remarketing and conversions |Variable. |Google
You can disable them in your cookie settings.
4. SOCIAL NETWORK COOKIES (Require consent)
They allow sharing content on social networks:
Social Network | Cookies |Purpose
|----------|--------------------|---------------------------|
Instagram |`ig_did`, `mid` |Content integration
Pinterest |`_pinterest_sess`. |Pin It Buttons
TikTok |`tt_csrf_token` |Share on TikTok
COOKIE MANAGEMENT AND CONFIGURATION
Cookie preferences panel
When you access our website for the first time, a banner appears where you can:
- ✅ Accept all cookies
- ⚙️ Set preferences (accept only some)
- ❌ Reject non-essential cookies
You can change your preferences at any time by clicking the “Cookie Settings” link in the footer.
Browser settings
You can also manage cookies from your browser:
- **Chrome:** Settings > Privacy & Security > Cookies
- **Firefox:** Options > Privacy and security > Cookies
- **Safari:** Preferences > Privacy > Cookies
- **Edge:** Settings > Cookies and site permissions
Useful links:
Third-party tools
- Your Online Choices: [www.youronlinechoices.com]
- Network Advertising Initiative:[www.networkadvertising.org]
CONSEQUENCES OF DISABLING COOKIES
If you disable cookies:
✓ Technical cookies: The website may not function properly (cart, user account, checkout)
✓ Analytical cookies: These do not affect browsing. We only stop collecting anonymous statistics.
✓ Advertising cookies: You will still see advertising, but it will be less relevant to you.
THIRD-PARTY COOKIES
Some of our third-party providers (Google, Facebook, Shopify) may set their own cookies for the services they provide. These cookies are subject to the privacy policies of each provider.
We have no control over third-party cookies. We recommend reviewing their policies:
COOKIE POLICY UPDATE
This policy may be updated periodically. The last updated date appears at the beginning of this document.
CONTACT
For any questions about our Privacy or Cookie Policy:
📧 Email: info@barokahjewels.com
📍 Address: Calle de Argensola 2, floor 4, office 44 28004 Madrid, Spain
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