SHIPPING AND RETURNS

YOUR BAROKAH JEWEL, ON THE WAY TO YOU

Because waiting for something special is also part of the magic

We know that when you find that piece that resonates with you, you want to have it close at hand as soon as possible. We work to ensure your jewelry reaches you quickly and safely, wrapped with the same care with which it was created.

📦 DELIVERY TIMES

Your talisman will travel to you in:

Peninsular Spain and Portugal : 3-5 business days

Balearic Islands : 5-7 business days

Europe : 7-10 business days

Rest of the world : 7-10 business days

Delivery times begin upon confirmation of your order. We'll send you a tracking number so you can track your jewelry every step of the way.

🌍 SHIPPING COSTS

We want you to receive your Barokah without surprises:

Mainland Spain and Portugal: FREE SHIPPING

Balearic Islands: €4.95

Canary Islands: €6.95

Ceuta and Melilla: €6.95

Europe - Zone 1: €14.95 (Germany, Austria, Belgium, Denmark, France, Netherlands, Italy, Luxembourg, Poland, United Kingdom, Czech Republic and Switzerland)

Europe - Zone 2: €16.95 (Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic, Romania and Sweden) International - Latin America: €29.95 United States and Canada: €59

📋 IMPORTANT FOR INTERNATIONAL SHIPMENTS


If your jewelry is shipping outside the European Union, your country may apply customs fees or import taxes . These costs are not included in your order and are the responsibility of the recipient .


Barokah Jewels cannot handle these payments, as each country has its own regulations. We recommend checking with your local customs office before placing your order if you have any questions.

🔄 EXCHANGES AND RETURNS

Not what you expected?

We understand that sometimes a piece doesn't quite resonate with you. That's why we offer:

Exchanges: You can exchange your jewelry for another of equal or greater value (paying the difference) within the first 30 days from the order date.

Returns: You have 14 days from receipt to return your piece if you are not completely satisfied.

Conditions:

- The jewel must be in perfect condition, unworn

- With its original packaging and case

- Return shipping costs are the customer's responsibility.

- Once we receive the item, we will process your exchange or refund within 5-7 business days.

*See full exchange and return policy

📮 HOW TO MAKE AN EXCHANGE OR RETURN?


1. Write to us at info@barokahjewels.com indicating your order number

1. Tell us what you want to exchange or return

1. We will send you the instructions and return address

1. Pack your jewelry carefully in its original case

1. Send it with a courier service with tracking


We take care of the rest.


💫 PACKAGING BAROKAH

Each piece of jewelry comes protected in its individual case, ready to be gifted (for yourself or someone special). Because we know that opening a package is part of the experience.